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Module
8 Discussion Questions
1. Can you think of any other important measures of effective relationship management?
9-12 December, 2013
2. What reasonable targets would you recommend for various measures?
3.3.3 Activity- and Output-based Measures for Effective Knowledge
Management
The Impact Strategy (Module 3) challenges the national IEA process to generate knowledge that is
needed by policy-makers and decision-makers to improve policies and policy making processes in
order to maintain and enhance the health of ecosystems and the well-being of people. Experience with
integrated environmental assessments done with this purpose in mind includes an integrated analysis
of environmental trends and policies (Module 5), and an analysis of potential future scenarios for the
emergence of these and other trends and policies (Module 6).
As noted earlier, extensive research by evaluation and social learning experts shows that the knowledge
generated by an IEA-type process must be salient, credible and legitimate in order to be effective, and
to be used. Based on this understanding, measures of effective knowledge management could include
(Table 3):
24 Monitoring, Evaluation and Learning for Improvement and Increased
Impact of the IEA Process
