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Module ? Activity- and Output-based Measures for Effective Knowledge Management
8 ? ? Activity- and Output-based Measures for Effective Opportunity Management
Measures for timely completion of activities and outputs
3.3.1 Outcome-based Measures for Improvements in Policies and Policy
9-12 December, 2013 At the highest level of the monitoring and evaluation framework are measures necessary to track
Processes
improvements in policies and policy processes. Measurement should relate to the change statement
you identified in your impact strategy (See Module 3). An example is: “…the Poverty Reduction
Strategy Paper planning and implementation process is adjusted to increase attention to environmental
degradation, protection and rehabilitation based on the findings of the assessment.” Measurement
should also track other observed improvements in policies and policy processes.
Attributing improvements in policies and policy processes to your IEA process will, in most cases, be a
difficult or impossible task. It is not critical for these measures that you be able to attribute sole credit
for the change to your IEA; what is most important is that the change occurred. Your measures for
effective relationship management might still help you better understand the role of your IEA in higher-
level policy improvements.
3.3.2 Outcome-based Measures for Effective Relationship Management
Relationships among people jointly processing and communicating ideas are what initiate change.
Module 3 called for identifying those persons or groups of persons who are in positions to make
the decision or to effect the changes you desire. While these persons could be considered a primary
audience of an IEA, the people who lean in to whisper advice into the ears of the policy and decision-
makers are also an important target audience with whom to build relationships.
Other important relationships to manage include people in civil society who can bring pressure to
bear on decision-makers; those who can support, reinforce and strengthen your recommendations, in
particular the academic community and other research institutes; and the media, through whom you
reach the public and influence decision-makers.
Possible measures to monitor and evaluate for effective relationship management include the following
(Table 2).
22 Monitoring, Evaluation and Learning for Improvement and Increased
Impact of the IEA Process